ACDA Members adhere to the following "Approved Standards" when dealing with their clients.

1. Suggest alternatives if appropriate. If requested, provide indicative pricing for each.

2. Recommend the system type to be used.

3. Determine required equipment capacity using an approved calculation method.

4. Provide a quotation including:

• Calculated capacity, required to meet the heating and cooling requirements.
• Description of the system or manufacturers literature to be provided (equipment manufacturer, actual capacity, number and location of outlets, zones, controls and the like).
• Price and payment schedule.
• Inclusions and exclusions (power supply, supports/plinth, drainage, covers for exposed piping and wiring, cleanup, rubbish removal etc).
• Warranty period.
• Details of recommended servicing frequency as applicable.