Who is the ACDA? The Air Conditioning Dealer Association membership consists of specialist contractors committed to providing air conditioning systems to suit the needs of their clients in a professional, courteous manner that makes them leaders in the industry.

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Dispute Resolution

What to do first

In the case of any dispute it is best that the two (2) parties communicate with each other and we would suggest strongly that the Consumer documents the sequence of events of concern that they have and send this to the contractor.

Both the parties should then try and resolve the matter between them however, in the event that this is creating a problem and not progressing the A.C.D.A. can help.

The Air Conditioning Dealer Association Guarantee

Should an ACDA member fail to complete or install the product to ACDA Standards, the Air Conditioning Dealer Association will engage the services of a Chartered Engineer to investigate, report and advise the client of any defects or shortcomings of their installation.

Applies to new domestic installations and is limited to a contract value of up to $25,000.00 including GST.