Who is the ACDA? The Air Conditioning Dealer Association membership consists of specialist contractors committed to providing air conditioning systems to suit the needs of their clients in a professional, courteous manner that makes them leaders in the industry.

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Who to Contact

For the A.C.D.A. Dispute Resolution Committee to provide assistance we would request that you download the A.C.D.A. Dispute Resolution Form and fill this out, along with any other documentation that you may have which may be relevant to the situation. Then post this to the Dispute Resolution Officers address on the form.

The A.C.D.A. Dispute Resolution Officer will then review the documentation, contact you and the Contractor to establish a course of action, which may involve a third party as per the Association Guarantee.

The Air Conditioning Dealer Association Guarantee

Should an ACDA member fail to complete or install the product to ACDA Standards, the Air Conditioning Dealer Association will engage the services of a Chartered Engineer to investigate, report and advise the client of any defects or shortcomings of their installation.

Applies to new domestic installations and is limited to a contract value of up to $25,000.00 including GST.