Choosing an Installer

CHOOSING WHO TO WORK WITH

In addition to choosing an air conditioning brand and system that will suit your home and budget, the company or specialist that you select to design, supply, install or service the equipment for you is equally as important. Using an ACDA member gives you peace of mind with the added guarantee knowing that you are dealing with a qualified independent specialist that is able to provide a “one-stop-shop” service – advice, design, supply, installation and support – that is tailored to your home and budget. Of course, there are a number of other companies and contractors (some examples below) who claim to provide the same, so you’ll need to be aware of what they offer and weigh up the pros and cons before making your decision.

Small Contractors
These are typically contractors who operate from home and offer a cheaper service. Whilst they are often cheaper, they typically don’t have a back up service department. These contractors usually don’t have access to brand name equipment and are often unable to offer a design and construct service off plans or tackling the more complex and challenging jobs.

Department Stores
Department Stores typically provide a range of branded air conditioning systems, however they are unlikely to conduct an onsite survey in order to customise a full home system designed to suit your needs and plans, nor do they offer in-house back up service departments. It is advisable that you check for qualifications and Department of Fair Trading insurance certificates before proceeding with any work.

Energy Authorities
Energy companies are often driven by selling their main product – gas or electricity – so any advice given on appropriate air conditioning systems can be biased. Again, it is advisable that you check for qualifications and Department of Fair Trading insurance certificates before proceeding with any work.